Canon Community

Phandi · ‎02-05-2021

I am using Lide 110 scanner connected a Mac laptop with Hyper Drive connector. Scanner reported an error. see below.

I have done the above procedure several times, but no success.

Can you please assist.

shadowsports · ‎02-05-2021

Greetings,

I suspect the issue is related to the adapter.

or

You are trying to use the scanner with an unsupported OS.

You'll have to provide more information about your environment.

~Rick
Bay Area - CA

~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

Phandi · ‎02-05-2021

Thank you for your advise.

I have also tried the scanner on Dell Laptop, but no difference.

I'm using macOS Big Sur ver 11.1

shadowsports · ‎02-06-2021

Greetings,

So the scanner is not working when connected to either computer (MAC or PC). That indicates a problem with the scanner or cable.

~Rick
Bay Area - CA

~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

Phandi · ‎02-06-2021

Thanks for your insights, Shadowsports. Much appreciated.

Canon Community

CanoScan not working