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CanoScan 5600F Powers Off

Temma
Apprentice

Quite suddenly, my CanoScan 5600F will not scan.

 

When I start a scan the scanner begins a scan, then powers off.

 

When I unplug and replug the power cable, it now comes on for a moment, then powers off.

 

This happened just yesterday.

 

Does anyone have any idea how to remedy this?

 

I'm running Windows 10 with the latest updates.

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi Temma,

 

Please try connecting the power cord directly into a wall's power outlet and not into a surge protector/power strip and then attempt to scan again.

 

 

 

 

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