03-18-2020 07:36 AM
Quite suddenly, my CanoScan 5600F will not scan.
When I start a scan the scanner begins a scan, then powers off.
When I unplug and replug the power cable, it now comes on for a moment, then powers off.
This happened just yesterday.
Does anyone have any idea how to remedy this?
I'm running Windows 10 with the latest updates.
03-18-2020 04:14 PM
Hi Temma,
Please try connecting the power cord directly into a wall's power outlet and not into a surge protector/power strip and then attempt to scan again.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.