Can't load Cannon Print Inkjet/Selphy to iphone 7

[Westfield]

Despite repated attempts, having difficulty loading this app to my iPhone 7.  I can locate it in App Store but can't install.

[Patrick]

Hi Westfield,

What version of iOS is installed on your iPhone?

[Westfield]

Thanks for responding.  IOS was just updated to 13.3

[Patrick]

Hi Westfield,

Please make sure you are attempting to install this app:

https://apps.apple.com/us/app/canon-print-inkjet-selphy/id664425773

When you attempt to install, do you get an error?

[Westfield]

Your link got me to the desired app in App Store but I still could not install it and have it stored on my settings list 

[Westfield]

What do you next to succeed in loading this app? Or, should I just go to App Store every time I want to use and just accept the problem?

[Patrick · Accepted solution]

Hi Westfield,

Are you able to open the app when tapping "Open" from the App Store?

If so, the app is installed on your phone.  Please swipe the main screen of your iPhone to find this icon to open the app: