01-19-2014 03:46 AM
I have a CanoScan LiDE 210 that I've been using for the last two years at least. I recently used it about a week ago and had no issues with it. For some reason when I tried using it today through MP Navigator and Solution Menu it doesn't work. I get an error from Solution Menu where only the help features are available to be clicked and from MP Navigator it tells me that it cannot start.
I have tried reinstallation and even the driver update available from your site. I'm not sure what the issue coudl be anymore. I know it can start and the bulb works fine because when I plut the usb in my computer recognizes it and for a short while the scanner will light up, but that is all.
I'd appreciate any and all help.
05-04-2018 11:41 AM
lmd-1250,
Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
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