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Occasional Contributor
Posts: 14
Registered: ‎12-26-2019
Accepted Solution

Canon LP-E6N COUNTERFEIT

I bought few days ago a Canon 5DS and a Canon 5DSR from different stores. Both cameras came with a Canon LP-E6N battery, but I start to seach about counterfeit canon accesories, and I saw that these batteries (both has same design) has different label and also these are 8.37V/14Wh.

 

I will attach the image.

 

Anyone knows about if are fake or geniune (just with brand new label)

 

Regards

 

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Respected Contributor
Posts: 1,076
Registered: ‎10-17-2012

Re: Canon LP-E6N COUNTERFEIT

Yosvaldy, 

Canon USA is happy to assist you in determining if the product in question is a Genuine Canon product. If your LP-E6N has the Canon logo on it, and you suspect it is a counterfeit, please discontinue use immediately.

In order to provide verification, we will need high resolution images of the product from all angles. Be certain to include very clear shots of the front and back, as well as of the packaging and any hologram.

Please submit the evaluation images electronically, and include your observations about function or form, and concerns to the following email address:

anti-counterfeit@cusa.canon.com

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
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Esteemed Contributor
Posts: 2,428
Registered: ‎11-19-2017

Re: Canon LP-E6N COUNTERFEIT

[ Edited ]

@Yosvaidy,

What country did you purchase these batteries in?  That bulge on yours doesn't look good.  I wouldn't charge or use it again. 

 

My LP-E6N's are both genuine.  They are Canon brand, made by panasonic and boh have dates of manufacture stamped into their labels.  This one is US Warranty for comparison.

 

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~Rick
Bay Area - CA
~6D2 ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~Pixma Pro-100
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Occasional Contributor
Posts: 14
Registered: ‎12-26-2019

Re: Canon LP-E6N COUNTERFEIT

I will follow your advise! 
I will throw them away and I will buy 2 brand new from BH Photo or Adorama. Canon has those batteries at $80, and Adorama or BH Photo at $63.
Thanks

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Occasional Contributor
Posts: 14
Registered: ‎12-26-2019

Re: Canon LP-E6N COUNTERFEIT

buy the way, what bulge do you mean?

 

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Respected Contributor
Posts: 1,146
Registered: ‎01-25-2018

Re: Canon LP-E6N COUNTERFEIT

I think what he saw as a bulge was a light reflection on the final photo in your original post.

 

Rodger

EOS 1DX M3, 1DX M2, 1DX, 5DS R, 1D M2, EOS 650 (film), many lenses, XF400 video
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Esteemed Contributor
Posts: 2,428
Registered: ‎11-19-2017

Re: Canon LP-E6N COUNTERFEIT

[ Edited ]

Yes exactly.  The reflection appeared to be a bulge.  Sorry for that.

~Rick
Bay Area - CA
~6D2 ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~Pixma Pro-100
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Occasional Contributor
Posts: 14
Registered: ‎12-26-2019

Re: Canon LP-E6N COUNTERFEIT

What is the best store to buy them, BHPhoto or Adorama?

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Respected Contributor
Posts: 1,146
Registered: ‎01-25-2018

Re: Canon LP-E6N COUNTERFEIT

Either of those two (or of course the Canon outlet store itself) are fine.  I have bought more stuff over the years from B&H but I have bought some stuff for my Hensel flash system from Adorama who keeps better stock of this German produced product than B&H and the service has been excellent from that store also.  I wouldn't hesitate to purchase from either of those retailers.

 

Rodger

EOS 1DX M3, 1DX M2, 1DX, 5DS R, 1D M2, EOS 650 (film), many lenses, XF400 video
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Occasional Contributor
Posts: 14
Registered: ‎12-26-2019

Re: Canon LP-E6N COUNTERFEIT

Thanks Rodger!

I look in Adorama, and I saw they have a VIP360 membership with a lot of features and discounts (2days free shipping) and I paid it (just $50 per year). 

I bought also the 2 LP-E6N batteries. Maybe in future I will replace my 6 LP-E6 for those 'N' version. But very slowly... Smiley Happy

 

Thanks all you guys for the help!

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