01-26-2021 08:25 AM
I have been attempted to download the EOS Webcam Ulitity with no sucess. I have followed the steps to download it correctly and after I run the installation I restart my computer. When I look for the program it isn't in the windows menu. When I reopen the file folder and click on setup it gives me the option of repair or uninstall. I have tried to run it in repair but nothing happens. When I click the EOS Webcam Utility installer that is on the top of the list I get an error saying a previous version is installed and needs to be deleted, how ever I only attempted to download it that one time.
Can anyone help me with this issue
01-26-2021 09:55 AM
Welcome to the forum.
Canon-WebCam-Utility-Instructions-Win-Official11.pdf
The utilkity starts when you connect the camera. It isn't a program you select and run by itself.
01-26-2021 10:25 AM
Thank you for the information. I will double check when I get home later but when plugged in the camera I didn't see it being picked up by the computer.
01-26-2021 11:07 AM
I think you also need to have a software like Zoom running. I tried it when it was a beta just to see what it did. Worked OK, but I haven't used it since, so I am going from memory.
01-26-2021 12:31 PM
I apprently didnt write the software I was trying to use in my last Post. I am trying to get it to connect to OBS. When I attempted to connect the camera to the software I wasn't seeing it. However that could be due to OBS vs the camera/software. I will have to play around with it more later tonight.
01-27-2021 10:56 AM
Watched some more videos last night. Learned that I had to turn off Wi-Fi. OBS was able to read the camera.
Thank you for the help!
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
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RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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