12-14-2023 02:48 PM - edited 12-14-2023 03:28 PM
Hey there I bought a new R10, specifically to use as a webcam.
I am using MacOS Sonoma (14.2) which updated from 14.1 yesterday. Since the update, the camera is not recognised by the EOS utility.
On the previous version of MacOS (14.1) I was able to get this working using a firmware workaround https://appleinsider.com/articles/23/10/25/what-to-do-if-your-webcam-doesnt-work-in-macos-sonoma but since the 14.2 update the camera is not recogised (the OES utility is recognised by Zoom however - it just thinks the camera is disconnected)
I have tried this on 2 different M2 MacBook Pros running 14.2
I am using EOSWebcamUtilityPro-MAC2.0.30 Please let me know if there is a solution. I bought this camera to stream with and the software experience so far as been so so poor.
Luckily I am within my retailers return window, so I will replace it with a brand with software which actually works.
Solved! Go to Solution.
12-19-2023 11:31 PM
Good news folks, the Mac OS 14.2.1 update released today seemed to have fixed the issue. You will still need to do the firmware workaround https://appleinsider.com/articles/23/10/25/what-to-do-if-your-webcam-doesnt-work-in-macos-sonoma but it works again like in 14.1.
Cheers!
02-24-2024 09:56 AM
I had the same problem as everyone above and the hacky system setting change on my mac didn't fit things for me. Giving up on using my EOSRP as a webcam for work. What a disappointment.
02-24-2024 10:02 AM
Take a cheap capture cart (not the Elgato cam link, I bought one on Amazon for €15 and it works much better than the crappy webcam software
02-24-2024 10:04 AM
Thanks! I’ll try that!
02-24-2024 10:00 AM
I've given up the rip-off with the subscription, I'm not taking part, I got a Capure card for €15, 1080p 60FPS and I can adjust the aperture and everything via my cell phone, so it's much better and the same function can be integrated everywhere
09/26/2024: New firmware updates are available.
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07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
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