06-05-2024
02:12 PM
- last edited on
06-11-2024
09:11 AM
by
Danny
Hello everyone I have installed the webcam utility pro on two laptops.
On my first laptop it works fine with my camera with obs and by itself too
but on my second camera when i connect the camera to my laptop using the usb cable (which is new) the camera screen just blacks out and none of the buttons work until i disconnect the camera
secondly, the camera is being detected in windows explorer, i can see the sd card contents
but eos webcam utility is not detecting the camera or allowing it to be turned on
i have uninstalled and installed it more than 5 times now, even tried 3 cables. It works on the other laptop but not on the second on. please help
06-05-2024 10:06 PM
On Mac OS, what worked for me is removing memory card when using webcam utility. Worth a try.
JP
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.