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EOS Webcam Utility not working after MacOS Update

AJRAV
Contributor

Hi team,

Since the MacOS update, Zoom, OBS, Google Meet, and other apps don't pick up EOS Webcam Utility as a webcam. 

When I open the EOS Webcam Utility app, I can see my camera feed in the "Default Scene" box and "Scenes" section, but that is about it.

I tried Google Meet, OBS, Zoom, and Teams as well. 

Before the update, even when the camera is not on, Zoom will pick up the EOS Webcam Utility software as a webcam and just show a not connected screen, this time Zoom doesn't even acknowledge the software. 

Screenshot 2023-12-05 at 05.41.07.png

My OS version: 14.1.2 (23B92) 
Running on: Apple Silicon (M2) 

13 REPLIES 13

This fix is no longer working after updating to Sonoma 14.2. I now just get the black "EOS WEBCAM UTILITY" screen. I no longer get a picture at all when I open the EOS Webcam Utility. Everything is still working fine on my Windows box.

I am still holding off on updating to 14.2 because of this. I heard Cascable Pro Webcam is a good solution, but it is a paid app, and it is 40$. I'm not sure if I really want to pay 40 bucks for software that Canon should keep up to date.

 

Same for me


@johnwastaken wrote:

This fix is no longer working after updating to Sonoma 14.2. I now just get the black "EOS WEBCAM UTILITY" screen. I no longer get a picture at all when I open the EOS Webcam Utility. Everything is still working fine on my Windows box.


Welcome to the Wonderful World of Apple.  Apple breaks the existing codebase at least 3-4 times per year, each and every year without fail.  

Breaking your existing codebase is a cardinal sin when it comes to software development   I would compare it to eating the forbidden fruit in the Garden of Eden.  I am serious.  I’m not trying to make a joke.

The most immediate problem now seems to be a relicensing issue with software developers.  Apple seems to have developed a new set of code libraries specific to the use of external cameras.  

2266FF49-29DF-427E-908A-22A11994D611.jpeg

This cycle will repeat itself again and again. 

[EDIT]. Please observe and take note of the fact that Apple released a knowledge base article that provided a fix or work around the issue that they created.

And, then they promptly broke their own fix within a matter of weeks.

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