12-04-2023 07:13 PM - edited 12-04-2023 07:15 PM
Hi team,
Since the MacOS update, Zoom, OBS, Google Meet, and other apps don't pick up EOS Webcam Utility as a webcam.
When I open the EOS Webcam Utility app, I can see my camera feed in the "Default Scene" box and "Scenes" section, but that is about it.
I tried Google Meet, OBS, Zoom, and Teams as well.
Before the update, even when the camera is not on, Zoom will pick up the EOS Webcam Utility software as a webcam and just show a not connected screen, this time Zoom doesn't even acknowledge the software.
My OS version: 14.1.2 (23B92)
Running on: Apple Silicon (M2)
Solved! Go to Solution.
12-18-2023 02:26 PM
This fix is no longer working after updating to Sonoma 14.2. I now just get the black "EOS WEBCAM UTILITY" screen. I no longer get a picture at all when I open the EOS Webcam Utility. Everything is still working fine on my Windows box.
12-18-2023 02:40 PM
I am still holding off on updating to 14.2 because of this. I heard Cascable Pro Webcam is a good solution, but it is a paid app, and it is 40$. I'm not sure if I really want to pay 40 bucks for software that Canon should keep up to date.
12-19-2023 08:59 AM
Same for me
12-19-2023 09:14 AM - edited 12-19-2023 09:22 AM
@johnwastaken wrote:This fix is no longer working after updating to Sonoma 14.2. I now just get the black "EOS WEBCAM UTILITY" screen. I no longer get a picture at all when I open the EOS Webcam Utility. Everything is still working fine on my Windows box.
Welcome to the Wonderful World of Apple. Apple breaks the existing codebase at least 3-4 times per year, each and every year without fail.
Breaking your existing codebase is a cardinal sin when it comes to software development I would compare it to eating the forbidden fruit in the Garden of Eden. I am serious. I’m not trying to make a joke.
The most immediate problem now seems to be a relicensing issue with software developers. Apple seems to have developed a new set of code libraries specific to the use of external cameras.
This cycle will repeat itself again and again.
[EDIT]. Please observe and take note of the fact that Apple released a knowledge base article that provided a fix or work around the issue that they created.
And, then they promptly broke their own fix within a matter of weeks.
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