I just purchased a Canon EOS Rebal T7 and all of the necessary cords to connect it as my webcam. I downloaded the EOS Webcam Utility and installed it without problem, and it immediately popped up as an option in my webcam lists. The problem is that when I go to use it as my device, it only shows a screen that says EOS Webcam Utility and a picture of a USB cable and a red X above it. My camera is connected via USB through what I'm quite confident is the correct cable. I have tried on both battery and plugged in with the adapter. I have tried all the things I have found on the internet so far (restarting my computer, restarting the camera, changing the memory card, checked that I'm in movie mode and not recording, turned off the auto-power off, turned off the camera wifi). I'm out of ideas and I really want this to work (it's the whole reason I bought this camera).
