11-11-2023 05:16 AM - last edited on 11-11-2023 08:04 AM by Danny
Despite several hours worth of trying over several days I am unable to subscribe to the eos webcam utility pro version either from the software where I get an "access denied" message even though I am logged in, or from the canon website where the sidebar mentioned in the video does not appear and there is no discoverable option to upgrade the website. I am in Denmark and can find nothing on the Danish Canon website either. This is extremely discouraging and may force me to abandon my efforts to use a Canon camera. Thanks for your advice.
11-11-2023 11:08 AM
I believe the EOS Webcam Utility 2 is limited to users in North America or the US.
11-17-2023 03:56 PM
Have the same issue, sort of. And I am in the US.
Webcam utility not installing/doesn't work. (two issues)
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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