EOS Webcam Utility Pro Not Showing Video

[siggicat]

Hello, 

I am having an issue with the new version of Webcam Utility and my EOS 80D. I originally used just the old driver and OBS, which worked perfectly, but after getting a new computer(Windows 10 64x) and having to install the new software, the video will not show up at all. The Pro app will show the camera is connected, but no video. 

Thank you for your time!

[dwe]

Same issue. See my thread

Also see this thread which is not about the not showing video issue but there are some replies to my issue that might help you.

[siggicat]

Apologies, I've looked at both of these threads already and my issue is not with the installation of the application, but the video connection to my camera. I can open the app just fine and my camera "connects", but I don't get any video. Thank you for the input though!

[dwe]

"but I don't get any video"

Yes..exactly. They may or may not be connected. I don't get anything but the same logo, that you have a screen shot of, in OBS and other software when the camera is connected.