EOS Webcam Utility Pro 2.0.30 unable to run on windows

[mangomhf]

Hi, i am trying to run EOS Webcam Utility Pro 2.0.30 but it only runs in the background and the software does not open up. i am using windows 10. please advice.

[Waddizzle]

The Webcam Utility is a device driver.  That means it is supposed to run in the background just like a mouse or printer driver would..  

I draw a comparison to a mouse or printer driver because it does not use or offer a GUI when you use the mouse.  However, there is a configuration GUI for users to configure their mouse.  Apps are then able to select the device when and if it is needed.

[mangomhf]

Hello, 
I ran it on other pc and it worked fine with GUI and a subscription option however that does not seem to be the case on my machine. I even formatted my PC and still unable to "run" it. i tried selecting eos utility on OBS but it just crashes the OBS. 

[Waddizzle]

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@mangomhf wrote:

Hello, 
I ran it on other pc and it worked fine with GUI and a subscription option however that does not seem to be the case on my machine. I even formatted my PC and still unable to "run" it. i tried selecting eos utility on OBS but it just crashes the OBS. 

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Okay, so what is the difference between this other PC and your current PC that is giving you the issues?  I’d think if you can figure that out, then you’re one stop closer to resolving this issue.

Make sure that you are running the latest version of OBS.  I believe that OBS did have some issues following a recent update, which needed to be corrected.

[Waddizzle]

Be aware that there are BOTH software and hardware prerequisites that need to be in order to run the app.  Just because a platform is running Windows 10 is insufficient.  

Also, upgraded Windows operating systems from previous versions are not supported.  The older platforms that ran Windows 7/8 were built differently.

[dwe]

See my post and see if is the same issue. it sounds like it.
Webcam-utility-not-installing-doesnt-work-two-issue