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EOS M50 mark I looks fine on webcam utility pro but blurs on stream

darkzephyr
Apprentice

I have been streaming with my EOS M50 mark I for a few months now, and recently without me changing any settings the video quality has diminished on stream. In obs I see the blur, but when I tab into EOS webcam utility pro it looks really good. Is this an issue on obs' side or in my camera settings? Does anyone know how I might fix this? 

1 REPLY 1

John_Q
Product Expert
Product Expert

Hello darkzephyr,

I would say it's likely an issue within OBS based on your description above. I would suggest testing the camera with a different platform to see if the issue still persists. I have included a link which displays a list that Canon has verified of compatible applications, HERE. Scroll down the page a bit to see the list.

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