04-03-2017 01:19 PM
Hi - hoping someone can help me. Alll of a sudden, when I go to take a picture, the camera focuses, and it sounds like it is taking a picture. However, the pictures are black. (As if the shutter is not openinbg...)
I've tried all sorts of trouble shooting - reset settings, changed lenses, charged camera, changed memory stick, etc. No luck.
Thanks in advance!
04-03-2017 03:44 PM
Does the viewfinder black out?
What Mode are you shooting in?
Did you try to activate the Movie mode to see what happens?
04-03-2017 04:58 PM
Sounds like a stuck mirror or a bad sensor - you did not answer about whether the viewfinder goes black when you try to take a picture. You will probably need to send it to Canon.
04-03-2017 05:05 PM
04-03-2017 09:36 PM
Wait. There is no "movie" on the back but you see an image in the "eye piece" and there is a sound like a photo being taken?
Before sending it in, please clarify; are there images on the SD card? Have you tried uploading images to the computer? It kind of sounds like you are used to shooting in live view using the LCD and it has gotten turned off.