09-11-2018 09:24 AM
09-11-2018 02:32 PM
Are you trying to connect via USB or Wi-Fi? I assume USB. You could have a bad cable, so try another one.
Also, you cannot use one of those USB port expander things. You should plug directly into the computer. Some computer brands cheat, and have one built into the computer itself, instead of using actual separate hardware for each USB port.
If you matter is that urgent, then contact Canon Support directly.
09-12-2018 01:48 AM
Same camera and USB cable working fine in previous version of W10 64 Bits and also in other workstaiton and laptops.
my concern is their any latest update or driver supporting for WIN10 64 bITS Ver 1803 please notify the link.
How to contact Canon support directly if you their mail or contact details will be greatful
09-12-2018 08:41 AM
Canon USA support can be reached by phone at 1-800-OK-CANON (800-652-2666).
If you're outside of the USA, you can find contact information for Canon in your country/region by clicking HERE.
We hope this helps!
09-12-2018 11:18 AM
The latest Windows 10 update has caused a lot of things to stop working. I guess we need to add this one to the growing list.