09-08-2018 05:35 AM
Hi, I have a canon eos 4000d, I just bought a battery grip for it. The instructions don't show how to remove the battery door grip. I'm wondering if you can help. I've tried looking for something to push etc...
09-08-2018 05:49 AM
Can't say exactly for the 4000D but normally there is a small plastic piece on the inside of the hinge that you lift with your fingernail, once you have got the door off it can usually be stored in a recess of the grip.
Did the grip not come with instructions ?
09-08-2018 08:02 AM
I can't see any small plastic parts inside the battery door, the instructions just show how to place it nothing about removing the battery door.
Did the grip come with instructions? Look at the “hinge” on the battery door. Do you see a spring? Cameras that can use a grip have a spring on the battery door hinge.
09-08-2018 08:25 AM
Thank you for reaching out to Canon USA! We recommend getting in touch with our friendly support team for this in-depth issue. Support can be reached at 1-800-OK-CANON (800-652-2666) weekdays from 8am to Midnight or Saturdays from 10am to 8pm (ET).
If you're outside the US, you'll want to reach out to Canon in your country. You'll find contact information at http://global.canon/en/support/
09-08-2018 02:58 PM - edited 09-08-2018 05:20 PM
The 4000D is not designed to have a Canon battery grip and Canon does not make the battery door easily removable like on other higher end cameras.
Your 3rd party battery grip instructions should tell you how to get the door off, but if they don’t, these instructions may help.