I've had this camera for about eighteen months, using the Dane-Elec 4 GB memory card supplied with the camera. Until going on a recent vacation, both have worked flawlessly. After shooting numerous photos this time, when I tried to review the images I saw that they displayed as thumbnails with the "Cannot playback image" error message. When I tried to download, the images saved only as horizontal bands of color. I've tried a low-level reformat of the card, which doesn't cure the problem. Questions: Does this sound like a defective card, or can there be a problem with the camera itself? Also, the camera went through TSA security screening for the first time. Can the screening x-rays have damaged the card?
Any thoughts and suggestions gratefully appreciated!
- Chris Malany
09/26/2023: New firmware updates are available.
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
03/30/2023: New firmware updates are available.