I've had this camera for about eighteen months, using the Dane-Elec 4 GB memory card supplied with the camera. Until going on a recent vacation, both have worked flawlessly. After shooting numerous photos this time, when I tried to review the images I saw that they displayed as thumbnails with the "Cannot playback image" error message. When I tried to download, the images saved only as horizontal bands of color. I've tried a low-level reformat of the card, which doesn't cure the problem. Questions: Does this sound like a defective card, or can there be a problem with the camera itself? Also, the camera went through TSA security screening for the first time. Can the screening x-rays have damaged the card?
Any thoughts and suggestions gratefully appreciated!
- Chris Malany
07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM