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joystick rubber broken on R5

pazham
Apprentice

The rubber on my joystick in the back of my canon r5 is broken and the camera is only 3 years old. How much does it cost to replace them

1 REPLY 1

John_Q
Product Expert
Product Expert

Hello pazham,

We are not able to provide an invoice or estimate without our factory service technicians seeing your product first. However, I can say that the factory service centers use a tiered pricing structure for repairs based on the type of repair that is needed on the equipment. The tiers for the EOS R5 are as follows:

 

Minor = $239

Standard = $539

Major = $819

 

Unfortunately, I do not know what tier this particular issue would fall under. The FSC would provide that estimate to you once they have had a chance to look over the camera, and you have provided them with the problem description.

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