02-12-2021 11:56 AM
I have the clean HDMI enabled but no matter what I've tried I still get the face recognition rectangle showing up on the HDMI output. I do want face tracking on because I am trying to use this as a web cam. The result seems the same on both the HDMI out with a capture device as well as when using the Canon web cam software.
Below is an example when I pointed the camera at the screen to get some faces from the news
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02-13-2021 01:44 AM
Hi there,
Based on page 251 of the user guide (https://gdlp01.c-wss.com/gds/3/0300032123/08/eosr-ug9-en.pdf) it looks like there are two things to do. First you want the HDMI display set to monitor only instead of monitor+camera LCD, then you should be able to use the [INFO.] button to cycle your display options.
02-24-2021 03:09 PM
unfortunately, the info button cycles everything on and off except the face/eye rectangle. If I switch the focus to manual, it goes away of course, but I need the tracking on.
The info button seems to cycle through 5 stages
settings screen, no video image
minimal info overlay
all info overlay
just the focus rectangle overlayed
just the focus rectangle overlayed
It clearly takes five presses to cycle around, but the fifth press doesn't seem to change anything.
And doesn't seem related to the face tracking. in other focus modes I get the indicators for those modes
02-24-2021 03:51 PM
@clumsyninja wrote:unfortunately, the info button cycles everything on and off except the face/eye rectangle. If I switch the focus to manual, it goes away of course, but I need the tracking on.
The info button seems to cycle through 5 stages
settings screen, no video image
minimal info overlay
all info overlay
just the focus rectangle overlayed
just the focus rectangle overlayed
It clearly takes five presses to cycle around, but the fifth press doesn't seem to change anything.
And doesn't seem related to the face tracking. in other focus modes I get the indicators for those modes
Is the camera in stills mode, or movie mode?
02-24-2021 03:56 PM
movie mode
02-24-2021 04:12 PM
Clean HDMI on EOS R
02-26-2021 11:40 AM
yes I have that set, it does disable the camera screen and I can cycle through the various on screen elements with INFO but the focus indicators never go away as described in that section of the manual.
02-26-2021 01:39 PM
@clumsyninja wrote:yes I have that set, it does disable the camera screen and I can cycle through the various on screen elements with INFO but the focus indicators never go away as described in that section of the manual.
Contact Canon Support.
03-02-2021 12:35 AM - edited 03-02-2021 01:23 PM
Use movie mode, Disable Auto Focus, use manual focus
if using as a webcam, you won't need it anyway.
Worked for me anyway..
05-13-2022 04:16 PM
This is an old problem. How difficult is it to remove this white layer from the autofocus via firmware. How long have users looked for this option?
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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