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file type on EOS Rebel t100

acesaap
Apprentice

When i use canon connect to download videos, it says i have an invalid file. can anyone tell me what i can do to make that work?

2 REPLIES 2

ebiggs1
Legend
Legend

Try a card reader. They are fairly inexpensive and work very well.

EB
EOS 1DX and 1D Mk IV and less lenses then before!

ebiggs1
Legend
Legend

Just to be on the safe side I would get another new high quality SD card. Buy it from a known good retailer. Amazon is not a known good retailer for memory cards or sticks. Amazon itself is good but you never know unless you read everything very carefully where the stuff comes from.

EB
EOS 1DX and 1D Mk IV and less lenses then before!
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