canon 6d mark ii display screen upside down

[scottmurry]

Hi all,

I have a Canon 6D mark ii display that recently is stuck upside down. Whether shooting in live, reviewing photos, or in menu—any format—the screen is upside down. I tried to replace the battery, turn it on/off, reviewed settings, and updated the firmware. No luck. I've searched online for forums about checking out the wiring and cannot find anything for this particular model. Anyone out there experience this or have some thoughts on troubleshooting?

Much appreciated,

Scott

[shadowsports]

Greetings,

Remove the lens. Put camera into M mode and reset the camera to defaults.  Next reset the Custom menus.

If this doesn't fix it, it will require service.  Likely the accelerometer.

[scottmurry]

Thank you, Rick. Sadly that didn't do it either, it seems service is needed at this point. It'll be tough to have the camera out of my hands for so long! I appreciate your help.

[ebiggs1]

"Put camera into M mode and reset the camera to defaults.  Next reset the Custom menus."

This is good advice. Whenever something happens and you don't know why or how, resetting to default is the best option.  If that doesn't fix it and put things back to normal, it most likely needs service.

[scottmurry]

Thank you, EB.