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Wireless Function

Chriss11
Apprentice

So everytime i press on the Do Not Display button in order to connect to my phone my camera for some reason freeze’s. Does anyone know how to fix this problem?

3 REPLIES 3

Danny
Moderator
Moderator

Hi, Chriss11!  Thanks for posting.

In order for the Community to be able to help you, please let us know which Canon camera model you're using.  That along with any other information you feel might be important will help us find a solution for you.

We look forward to your reply!

Chriss11
Apprentice

It is a canon eos m50

Nick2020
Product Expert
Product Expert

Hi Chriss11,

Thanks for your reply.

Once you do that on the camera, how does your smartphone respond? If you have Bluetooth enabled then you should see a prompt about getting or launching Camera Connect.

You could also try to manually download Camera Connect from the App Store, and then try again. Then see if the camera shows up as a Wi-Fi network on your phone. If so, go ahead and connect and then follow the remaining prompts on your camera and phone.

Should problems persist, please elaborate on which smartphone you have and what operating system it is running.

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