05-14-2025 12:22 PM
I have read past discussions here about this but not found a solution. When opening a RAW file from my R5 Mark ii in Windows photo app it will not display properly. Additionally, Windows Media Player will not play video files.
I know that DPP4 is an option, but it does not work for me. I also realize that this is a Windows issue, no Canon's but am asking if anyone is aware of a solution, update, etc?
Thanks in advance.
05-14-2025 12:55 PM - edited 05-14-2025 12:55 PM
I don't believe there is anything native in the Windows OS but Microsoft's Raw Image Extension which you can find in the Microsoft Store enables windows file explorer and the photos app to preview and view CR3. I can't remember if you can edit, I used to use it strictly for viewing.
R3 ~ R5 ~ R6 Mk II ~ R50
Lenses: RF Trinity and others
Adobe and Topaz Suite for post processing
Personal Gallery
05-14-2025 01:48 PM
Even if the video uses a common distribution codec, cameras/camcorders typically package up everything within a container that is not directly readable by operating systems. You'd need to use an appropriate editor or transcoder to generate a video file suitable for distribution (e.g. H.264).
For RAW files, you'd need an appropriate RAW converter. Canon's free DPP, Adobe Lightroom, etc.
Tip: If you capture RAW+JPEG, the OS will then show you previews of the JPEG files so you'd then have previews for the corresponding RAW files.
And for video, never tried it, but if you capture a proxy format along with the original footage, the proxy files may be standalone such that you could preview them in the OS.
05-14-2025 02:08 PM - edited 05-14-2025 02:09 PM
@LaneW wrote:
I have read past discussions here about this but not found a solution. When opening a RAW file from my R5 Mark ii in Windows photo app it will not display properly. Additionally, Windows Media Player will not play video files.
I know that DPP4 is an option, but it does not work for me. I also realize that this is a Windows issue, no Canon's but am asking if anyone is aware of a solution, update, etc?
Thanks in advance.
Why is DPP4 not working? The RAW Image Extension will allow viewing directly in folders. I would assume, but don't know for sure, if it also covers the Photos app.
05-14-2025 02:53 PM
Thanks es-EOS. Can you explain how to capture proxy format with the original footage?
05-14-2025 02:54 PM
John,
I find DPP4 very cumbersome and hard to work with. Even so, when I try to open a video from my R5 Mii, it says it is unable to open the video….
05-14-2025 02:56 PM
Understand. I don’t do video.
05-14-2025 03:01 PM
See page 378 of your R5 II user manual.
05-14-2025 03:30 PM - edited 05-14-2025 03:35 PM
LaneW,
VLC Media Player is good piece of free software that will play most video files.
Steve Thomas
05-14-2025 11:23 PM
Thanks Steve. I have installed VLC and find that it will play video files from my R5 fine but files from my r5 Mark II do not play - they start but then are jumbled and black out.
03/18/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.0.3
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
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