Unable to use EOS R6 Mark II as a webcam in Zoom

[wmowen]

I have a EOS R6 Mk II  using the EOS Webcam Utility Pro Ver WIN 2.3g,  connected to my windows 10 PC.  Unable to access the camera thru  the EOS utility / Zoom.    Previously had a 70D that worked well using the Canon Utility & Zoom.  Unable with the R6 to use as a web cam.  Ideas?

Bill

[p4pictures]

EOS R6 Mark II can be connected directly to Zoom and other apps for video conferencing. It does not need the EOS Webcam utility. There’s a a setting in the Setup menus that changes how the camera uses the USB connection, and one choice is Video calls / streaming.

https://cam.start.canon/en/C012/manual/html/UG-08_Set-up_0310.html 

Just make sure to use a good quality USB-C cable that supports data transfer, not just a small phone charging cable. If your PC has a USB-C port use a USB-C to USB-C cable that is rated for 10Gbps data. 

[Waddizzle]

Be aware that the camera can only communicate with one app at a time.  This means that you can’t have two separate apps open simultaneously that take turns communicating with the camera.  The camera doesn’t know how to switch between apps.

[wmowen]

Thank you Brian.  I am currently utilizing the camera's HDMI output into my PC HDMI input.  Unfortunately without success.

I will try the USB solution as well.

[Waddizzle]

“ Thank you Brian.  I am currently utilizing the camera's HDMI output into my PC HDMI input.  Unfortunately without success. “

A PC, laptop or desktop, doesn’t typically have a video input port for video capture.

[p4pictures]

It's the USB connection you need to use. Just make sure to use a cable that supports data transfers. Most phone charging cables do not support data at all, or only at slow rates. I usually use a Thunderbolt 3 specification cable that offers 20Gbps data and 100W power. With this cable the camera can be powered from the computer as well as do the streaming function. You will still need a battery in the camera though. 

[wmowen]

Got it.  Just ordered a compatable cable with the approporiate data rating.  I have a bypass battery insert powered by a 110v ac voltage  converter.