I am trying to use my M50 Mark I as a webcam with my Mac, and having no luck.
It worked over a year ago, though it would freeze pretty consistently.*
I am returning after a long time not using it.
I have downloaded and installed everything Canon seems to suggest.
It still does not work.
I have so many questions, my head is spinning.
Is Canon Utility a replacement for Webcam Utility?
Is the M50 Mark I even compatible anymore with the Canon Webcam Utility?
Any help massively appreciated.
*Specifically, I have the M50 set up behind a teleprompter, using Duet and my iPad to create the experience of eye contact in webcam interviews. None of this should interfere with the camera, though, I don't think.
The download web page should tell you whether the M50 is compatible. It should also tell you which OS versions are compatible. There should also be directions on how to set it up, too.
Thank you so much for your attention!
I am running OS 12.6 Monterey.
EOS Utility 3 opens up but I don’t see any menu options that seem to apply to my use case.
When I am on zoom, and turn on the camera, it shows only the page that says EOS Webcam Utility with the USB icon and a red X.
I am using the following AC Adapter with the camera:
Raeisusp 5-8.4V USB Drive Cable ACK-E12 Power Supply + DR-E12 DC Coupler LP-E12 Dummy Battery DC Grip + 5V 3AMP USB Adapter Kit for Canon EOS M EOS M2 M10 M50 M100 M200
I am using the following USB cable from the camera directly into the computer:
Rankie Micro USB Cable, Nylon Braided Extremely Durable, Data and Charging, 6 Feet
I have not tried a different cable.
I am certain there is a link to this video on the Product Support page.