02-16-2021 11:23 AM - edited 02-16-2021 11:25 AM
Hello everyone! I have an EOS Rebel T6i. Previously both video and photo transfer worked flawlessly to my (Windows 10 Pro) PC via USB. I haven't attempted to transfer anything in a few months, and now (possibly after Windows updates?) the pictures transfer with no issue.. But afttempting to copy a video of any size to my computer HD gives the following error:
"Error: A devcice attached to the system is not functioning"
The device apparently is functioning, because I can still copy pictures with no problem, even post-error. This wasn't an issue last year, but now I'm unable to transfer any videos at all (which means that I have to resort to using my other computer's SD card reader as a workaround for the time being).
Any ideas? Windows Device Manager says that the driver is up to date. Presumably it's using standard camera/scanner connectivity, so I'm not sure what could have become incompatible.
Perhaps it's related to this issue?
https://community.usa.canon.com/t5/EOS-Rebel/Camera-connect-to-download-videos/m-p/206945
Any help would be appreciated!
02-18-2021 06:53 PM
Any ideas, anyone? This is a major inconvenince, and I'd greatly appreciate anyone who might have a suggestion for how to correct the issue!
02-19-2021 10:13 AM
Hi, elestud!
Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
02-22-2021 11:56 PM
I'm not necessarily in a rush -- but I did notice that this was the only thread with no replies! So I figured I'd inquire. But again, I'm grateful for any help, in any fashion.
02-23-2021 07:20 AM
@elestud wrote:I'm not necessarily in a rush -- but I did notice that this was the only thread with no replies! So I figured I'd inquire. But again, I'm grateful for any help, in any fashion.
A Forum Moderator replied.
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