R6 viewfinder display is inverted!

[jerseyjon]

I can't find anything about this online, but can't believe my R6 is the first camera to ever have this issue:

All of a sudden, in the middle of a shoot, the EVF (but not the LCD 3" screen) display is inverted. In other words, when looking at a menu thru the EVF, the background is bright white and the letters etc are black. When looking at a subject thru the EVF, all colors and brightness values are inverted - everything looks like a film color negative. I've tried swapping out battery and card, then re-set the camera, then did a firmware upgrade, and again re-set the camera. Nothing changed. Anyone have any ideas? Thanks!

[Lnie]

Hey, I suddenly have same issue, did you find something? been looking with no luck yet.

This happend to me the day after I took some video for a longer periode the first time since I gotten the camera, not sure if it has something to do with that, but thats the only thing I can think off that was out of the norm for my use of the camera. I thought maybe it was some strange setting I had turned no... but seems its a fault.

guessing next step is contacting canon for repair or replacement ...

[jerseyjon]

Hi. I could not find anything in the manual or online about this. This fun issue arose in the middle of a shoot, and I could not think of anything out of the ordinary I was doing before it started. Canon very quickly came to the conclusion that It requires a repair, which they estimate in the mid $500 range. So, for now, I am learning how to love this new view, since the light meter and images all seem to be working out okay. I often shoot in very low light, so a hidden "benefit" is that this inverted view allows me to see details in the shadows better.

Good luck to you. 

[gayansan]

Having the same issue with my R6 Mark II. It’s happening more often now and has become a pretty annoying distraction during events—sometimes I miss the moment because I have to take my eye away to fix it and come back to VF view. Since it seems like a manufacturing defect, I figured it would be covered under warranty. I bought it only about two months ago. Has anyone else had this issue and gotten it covered?

[shadowsports]

Your camera has a 1-year warranty.  

The first thing I would do is perform a factory reset both main and custom settings.  Retest the camera.  

If the behavior continues, the body should be sent to Canon for inspection or repair. 

This is not something you need to "learn to live with" or accept as normal.

[jerseyjon]

The problem vanished as quickly, as a result of I don't know what. I reached out to Canon - since I've had the camera for > 1 year, it's not under warranty. They offered to inspect and fix for the cost of a nice pre-owned lens. I'm just hoping it doesn't come back. Good luck!

[gayansan]

Thanks @shadowsports, I've reset the camera settings now and will keep an eye out to see if it happens again.

@jerseyjon - what settings do you have for Settings -> Viewfinder brightness?

[jerseyjon]

Glad that worked for you - I did a reset with no results, and then, a few shoots later, the problem went away seemingly by itself. I leave the viewfinder brightness on "Auto" or manually set it to the middle.

[gayansan]

Thanks, it's probably too early to say it's worked or not as for me it happens intermittently. I'll wait for a few more days and see.