R5 lag time shutting down camera and now with my shutter button

[JulCus]

For several months now I've noticed a lag time when turning off my camera (R5) before it shuts down.  After shooting today for about an hour, it started a lag time of about 4-5 seconds after pushing the shutter button down before the camera took the shot.  I usually shoot w the mechanical shutter button mode, but I do on occasion use the electric shutter mode--I tried both today, and it was the same for both.  

When I push my shutter button down, nothing happens until about 4-5 seconds, and then it takes the shot.  Af first I moved the camera when nothing happened after pushing down the shutter button, but then I realized the shot was just delayed with the aprox. a 4/5 sec. lag time, but it still took the shot, and the photos I held the camera still are clear, good photos.   I've had the R5 for year-and-a-half, and it has been updated to the latest firmware.  I am using the 100-500mm L lens with the camera most of the time--sometimes with the 1.4 teleconverter.  Please advice. 

[shadowsports · Accepted solution]

Greetings,

Please test with another lens, as well as in different shooting modes.  

Check that menu option "Lens Drive When AF Impossible" Is enabled.

We assume you are using one or more known good batteries and that your SD/CF Express B card(s) are high quality and in good working order.

Next perform a settings reset, both main and custom settings.  Retest with 2 different lenses.  If the behavior continues, I'd open a case with support and get your camera back to Canon for inspection.  

[barvindh]

My R5 had the same issue and was easily solved by the above method

[shadowsports]

Greetings,

For the benefit of others, can you please let us know the outcome?

Thank you

[JulCus]

Thank you for your quick response and solution!  I worked through your list--tried a different lens and different shooting modes and still had the lag time.  Yes to Canon battery and high quality SD card.  I reset my camera--just the basic reset first and that resolved the problem.  I didn't have to reset my custom settings.  No lag time now and my camera works just fine, so thank you very much.  I was sure I would need to send my camera in for repair--so very glad I don't need to do that now.  Much appreciated--Julie  

[shadowsports]

Hi Julie,

Thank you.  The R5 and RF 100-500L is a fantastic platform.