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R5 Frozen Screen

lindat
Contributor

Just received my R5 on 10/5 and the 24-105 RF lens on 10/6 and went out to test everything out. First day was great, no problems, then today, the screen froze and I could not turn the camera off. I put the switch to off, but camera stayed on. After I removed the battery and put it back in again, it returned to normal.  I have firware 1.1.1.  Has anyone else experienced this issue. When the problem occurred, I was reviewing a photo while looking through the viewfinder. I was in Manual mode and using animal eye focus when I took the photograph. Has anyone else experienced this issue. 

Thanks for any info or anything I need to do differently to prevent the problem from occurring.

--LindaT

1 REPLY 1

jrhoffman75
Legend

Try posting this also on the fred miranda site for Canon. There are alot of R5 users on the forum.

 

https://www.fredmiranda.com/forum/board/2

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic
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