03-03-2015 10:32 PM
Hi all,
I have been loving my rebel t5i for the past several months, but have just started having a weird problem with the quick control screen and the autoreview features. It's strange, but when I push the Q button while in viewfinder mode, it doesn't pull up the quick control screen any more. However, the Q button works fine on image review and while in live view mode. Also, after taking a photo, the image no longer pops up for view automatically, though it pops up just fine when I push the review button.
Anyone else dealt with this problem? Since the button appears to be fine and the LCD is fine, I can only think of the accelerometer as a problem since I think this controls both of these. Any other thoughts or advice? The camera is only 3 months old and I got it through the ritz camera amazon store.
Thanks
03-04-2015 05:50 AM
03-04-2015 08:45 AM
Thanks for the suggestion. I tried restoring the camera settings without correcting the problem. But, it did prompt me to try disabling the LCD auto-off feature, and it's back to normal. So, now I think the problem is with the LCD auto-off. It just flickers and goes off instead of showing for the appropriate time length. Considering how new it is, I think I'll probably have to send off for warranty. Anyone know how often they replace with a refurbished product and not a new one?
03-04-2015 07:32 PM - edited 03-04-2015 08:09 PM
03-17-2015 08:15 PM - edited 03-17-2015 09:07 PM
This exact same thing just happened to my Rebel SL1 - and disabling the LCD auto-off worked for me too. Not a long-term solution since now the display stays on while the camera is on, but I'm very glad you posted that. I kept thinking it was something I'd accidently turned off or on, although I didn't see how.
I'm getting ready to email Canon about it - I've only had it since June. I also got mine through the Ritz Amazon store. I really really love mine too-- that's the first problem I've had.
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