12-29-2022 11:33 PM
I would like to upgrade C-Log for my Canon Mark IV but didn't see any services option on Canon website. The local camera stores tell me I need to send my camera back to Canon service center, it cost $99.99 for the service. But I don't know who to contact or where to start? Do you have any clue?
12-30-2022 06:18 AM
A quick web search for “Canon USA Repair Center” turned up this link.
You will need to setup a Canon Account to begin.
12-31-2022 03:42 AM
Thank you for the link. I did follow the link, but it didn't have any option for me to request the C-Log upgrade. Only have repair service or maintenance service (Clean Image Sensor). I think I have to call Canon to ask if they still have the C-Log upgrade service.
12-31-2022 10:41 AM
Setup a ticket, anyway, and contact them directly. Canon will typically not perform any repairs without an email confirmation from you.
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