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Need upgrade C-Log for Canon Mark IV

Brian96
Apprentice

Hi all,

I would like to upgrade C-Log for my Canon Mark IV but didn't see any services option on Canon website. The local camera stores tell me I need to send my camera back to Canon service center, it cost $99.99 for the service. But I don't know who to contact or where to start? Do you have any clue?

Thanks

3 REPLIES 3

Waddizzle
Legend

A quick web search for “Canon USA Repair Center” turned up this link.

https://www.usa.canon.com/support/service-and-repair 

You will need to setup a Canon Account to begin.

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"The right mouse button is your friend."

Thank you for the link. I did follow the link, but it didn't have any option for me to request the C-Log upgrade. Only have repair service or maintenance service (Clean Image Sensor). I think I have to call Canon to ask if they still have the C-Log upgrade service.

Setup a ticket, anyway, and contact them directly.  Canon will typically not perform any repairs without an email confirmation from you.

--------------------------------------------------------
"The right mouse button is your friend."
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