My Eos Rebel 6ti was connected to my desktop via usb prior to software loading, how can I fix this,

[ronco3922]

the manual states the software won't work if the camera is connected to computer before loading the software so now the camera is not recognized.  I run Windows 10 and didn't have the Canon solutions disc so I downloaded the software from Canon still to no avail. Any suggestions? The manual is 400plus pages, found the warning on page 405 still learning the camera.

[jrhoffman75 · Accepted solution]

Just uninstall all the Canon software, restart computer, and then reinstall without camera being connected to computer. 

[ronco3922]

Thank You, this worked along with disabling the NFC, my photos are now on my computer.  Thanks for your help!

[jrhoffman75]

Good. I think the real solution was just turning off the NFC. 

[ronco3922]

could have been, Thanks again.