cancel
Showing results for 
Search instead for 
Did you mean: 

My Eos Rebel 6ti was connected to my desktop via usb prior to software loading, how can I fix this,

ronco3922
Apprentice

the manual states the software won't work if the camera is connected to computer before loading the software so now the camera is not recognized.  I run Windows 10 and didn't have the Canon solutions disc so I downloaded the software from Canon still to no avail. Any suggestions? The manual is 400plus pages, found the warning on page 405 still learning the camera.

1 ACCEPTED SOLUTION

jrhoffman75
Legend

Just uninstall all the Canon software, restart computer, and then reinstall without camera being connected to computer. 

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic

View solution in original post

4 REPLIES 4

jrhoffman75
Legend

Just uninstall all the Canon software, restart computer, and then reinstall without camera being connected to computer. 

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic

ronco3922
Apprentice

Thank You, this worked along with disabling the NFC, my photos are now on my computer.  Thanks for your help!

Good. I think the real solution was just turning off the NFC. 

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic

could have been, Thanks again.

Announcements
06/30/2022: Service Notice: EOS 70D: Error 70 or Error 80
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
03/22/2022: New firmware version 1.2.0 is available for PowerShot PICK
03/16/2022: New firmware version 1.5.2 is available for EOS-R5
03/16/2022: New firmware version 1.5.2 is available for EOS-R6
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.1.1 is available for EOS-R3
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!
12/7/2021: New firmware version 1.3.0 is available for Mount Adapter EF-EOS R 0.71x
12/7/2021: New firmware version 1.1.1 is available for CR-N 300
12/7/2021: New firmware version 1.1.1 is available for CR-N 500
12/2/2021: New firmware version 1.1.0 is available for RF 70-200 F4 L IS USM