Hello, and welcome to the Canon Community!
Please provide a bit more information so that the Community can help you find the most accurate solution:
- Do you see any error messages on the camera?
- How long has this been occurring?
- Does it always happen?
- What lens(es) is on the camera when this occurs? Does it happen with no lens?
- Are you using the battery that came with the camera? If not, is it a Genuine Canon battery?
- Are there any other accessories attached to your camera when this happens?
If you can think of any other helpful information, please don't be shy! More information will help us help you!
If you're in the United States, and your question is urgent, click HERE to visit your My Canon Account to discover your personalized support options, or call support at 800-OK-CANON (800-652-2666).
If you're outside the USA, please click HERE for support options.
