10-18-2015 06:39 PM
My only recourse is to remove the external battery. Please advise.
10-18-2015 08:24 PM
@kellyswanson wrote:My only recourse is to remove the external battery. Please advise.
"External battery"? Let me guess: It's in a 3rd-party battery grip?
10-18-2015 08:45 PM
10-19-2015 02:02 PM
10-19-2015 02:24 PM - edited 10-19-2015 02:40 PM
Power on/off switch problem ?? Send it to Canon service center if resetting to factory default won't work.
Check out other discussions regarding similar problem of the othe brand camera.
http://www.dpreview.com/forums/thread/2889465
Good luck.
10-19-2015 06:41 PM
The switch is a "soft" switch in that it mere tells the camera you want to turn it off, but does not cut power. (Normally the camera will invoke a sensor cleaning cycle it powers off.)
This may be a loose connection inside the camera, but you would need to send the camera in for service. There won't be any reset option to correct it.
11/20/2025: New firmware updates are available.
EOS R6 Mark III - Version 1.0.1
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
07/24/2025: New firmware updates are available.
07/23/2025: New firmware updates are available.
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.