07-15-2019 11:46 PM
So full admission, my camera got soaked in a rainstorm last summer in Virginia. The camera stopped working for a bit. Threw it in rice for a week, and amazingly, everything came back online with the camera.
Everything -- EXCEPT the Menu and Info buttons. No matter what I do, those two buttons won't do anything. I can still get the rear display to work -- and live shooting works too. Heck, even the built in flash works. But those two buttons --- don't work.
I've been able to manage for some time without using those two buttons -- but I recently got a new phone -- and now need to access the menu to get the new wifi settings created for the new phone.
I can't -- and can't figure out some backdoor way into the menus.
Any advice on what to do? I already sent the camera to Canon -- who wanted to charge me $1K to fix the camera -- insane considering I can buy a new body for less.
Thanks all!
Shaun
07-16-2019 06:11 AM
Buy a new camera and make sure you carry some sort of weather protection with you even if it is just a polythene bag in your pocket.
9 times out of ten if your camera gets wet it will kill something, not necessarily right away but it can fail weeks later when corrosion sets in.
07-16-2019 08:00 AM
Ray-uk has the right advice. Major repairs often cost more than a new item because the work is all manual technician work. New products are factory built with robotic tooling.
07-16-2019 12:41 PM
@Eltiempo10 wrote:So full admission, my camera got soaked in a rainstorm last summer in Virginia. The camera stopped working for a bit. Threw it in rice for a week, and amazingly, everything came back online with the camera.
Everything -- EXCEPT the Menu and Info buttons. No matter what I do, those two buttons won't do anything. I can still get the rear display to work -- and live shooting works too. Heck, even the built in flash works. But those two buttons --- don't work.
I've been able to manage for some time without using those two buttons -- but I recently got a new phone -- and now need to access the menu to get the new wifi settings created for the new phone.
I can't -- and can't figure out some backdoor way into the menus.
Any advice on what to do? I already sent the camera to Canon -- who wanted to charge me $1K to fix the camera -- insane considering I can buy a new body for less.
Thanks all!
Shaun
Could you use the EOS utility (with USB cable) to assign the menu to the Set Button in the custom controls menu? (pages 434 -439 in full manual)
07-16-2019 02:43 PM
07-16-2019 04:04 PM
When I got home from work, I tried to assign the menu function to the set button using the EOS utility. As you said, there doesn't seem to be an option to access the menus that way either. Sounds like you will have to get it repaired.
05-10-2020 03:22 AM
My camera, after 3 years, is doing the same thing and it isn’t normal. Normally when you turn the screen on you a screen that shows shutter speed, aperture, ISO, and various other things. When I turn the camera on none of this is there and I have to press “Q” for it to show me. Another weird thing is it says sensor cleaning when I turn the camera on and not off. Hopefully this is just a setting
what shall i do?
05-10-2020 07:06 AM
Welcome. I am assuming you have an 80D.
Did you try cycling through the Menu button?
Try resetting camera settings. Yellow menu #4.
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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