10-25-2016 04:13 PM
Today I was out shooting on my t5i and when I changed from one lens to another, the main dial (not the mode dial) on my camera stopped working. I was shooting in manual mode, and now the dial for shutter speed, etc... won't work at all. It's just stuck at 1/80, F13. I thought maybe it was something to do with the lens, but when I changed it back to the original, nada. Any adjustments I try to make using the dial for any camera setting needing that dial won't work. I don't know if I inadvertently locked something, but it's basically useless unless I'm shooting in automatic. Thanks in advance for any help!
10-25-2016 04:21 PM
Does it have a lock switch?
Call Canon.
10-25-2016 04:24 PM
Not that I can see. Yes, I'll call them, I just thought maybe I had hit a lock setting on the main screen, and I didn't know.
12/18/2025: New firmware updates are available.
11/20/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.