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Mac isn't recognizing EOS 60D


Help. I just connected my EOS 60D to my Mac, running OS 10.7.5 and it doesn't see it. i downloaded all the utilites and nothing. I checked my system and it sees it as connected via the USB but it is not showing it on the desktop and the utilites say it isn't connected. Please help!



Hello AQPhoto!


Thank you for posting.


The application you will need to use to connect to the camera is called EOS Utility.  Please make sure EOS Utility, as well as the other software, has been updated to the versions that will work in OS 10.7.5 by downloading the updates from our website.  Click HERE to go to the download page.

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There are no drivers to install on the Mac for your 60D.  I normally don't use the USB method to connect the camera (I remove the memory card from the card and insert it into the computer to transfer images.)  But a couple of things to keep in mind:


1)  Try connecting the camera DIRECTLY to the computer via the USB cable (in other words, if you were using a USB "hub", don't use the hub.  I currently have a hub I trust -- but only after going through two or three hubs in which some devices failed to work if the a hub was involved.  I've just seen too many falkey hubs to trust them.


2)  The camera only uses the "data" pins of the USB cable.  It does not use the power pins.  But these days so many devices charge via a USB cable that there are now a lot of "USB" cables out there that are really just power-only cables to charge devices (they don't even wire the data pins -- just power).  You need to make sure the cable you use is a proper cable (such as the cable that came with the camera.)


Connect the camera, power it on, and launch the "System Information" app on your Mac (It is in the "Applications" -> "Utilities" folder).   In the left margin of the "System Information" window, highlight "USB" (it's probably the last entry of the "Hardware" section).    Scan the panels on upper right looking for "Canon" to see if the computer sees the camera.


Launch an app that should be able to connect to the camera... such as "EOS Utility".  Apple's photo apps would also work.  It should see your camera and be able to transfer images.  Note that a camera utility will not necessarily launch on it's own.  It's possible to configure the Mac to tell it which app to launch when it sees a camera connect (on your version of Mac OS X it would probably default to iPhoto unless it's been changed.)


Tim Campbell
5D III, 5D IV, 60Da
08/18/2023: Canon EOS R5 C training series is released.

07/31/2023: New firmware updates are available.

CR-N700 - Version 1.2.0

CR-N500 - Version 1.3.0

CR-N300 - Version 1.3.0

CR-X300 - Version 1.1.0

06/30/2023: New firmware version is available for EOS-R5 C

05/31/2023: New firmware updates are available.

EOS R6 Mark II - Version 1.1.2

EOS R6 - Version 1.8.2

EOS R7 - Version 1.3.1

05/18/2023: New firmware updates are available.

EOS Rebel T100 - Version 1.1.0

EOS Rebel T7 - Version 1.2.0

EOS 5D Mark IV - Version 1.4.0

EOS 6D Mark II - Version 1.2.0

PowerShot Elph 360HS - Version

PowerShot SX420 IS - Version

PowerShot 620 HS - Version

PowerShot SX720 HS - Version

PowerShot G1X Mark III - Version

PowerShot G7X Mark II - Version

PowerShot G9X Mark II - Version


04/20/2023: New firmware version 1.4.1 is available for EOS R3

03/30/2023: New firmware updates are available.

EOS R5 - Version 1.8.1

EOS 1DX Mark III- Version 1.7.1

Speedlite EL-1 - Version 1.0.2

03/30/2023: Product Advisory for EF50 F1.2 L USM

03/30/2023: Product Advisory for EOS R10

02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5