Thanks. I appreciate your advice. Image Capture is super slick. But, my goal was to use remote shooting which requires EOS Utility. And I can do that now.
I had this problem. Got fantastic help from a Canon tech. Solution was to get EOS Utility version 2 (not v3). I went to Canon software downloads, set Mojave as my current OS, not your current OS, scrolled through several “load more” clicks to get to ...