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How to prevent the video of EOS R10 from going black (power saving?) during livestream to OBS

Georgios
Apprentice

I have a new Cannon EOS R10 mirrorless. I am streaming directly via HDMI from the camera to an Elgato Cam link to OBS in my computer. Even though I disabled all power saving options below, during a livestream (and it was actually live on YouTube which was annoying) the video went black after about 20-25 min and I had to press a button to wake up the camera, and it happened again after 20-25 min.

What else can I do to prevent the camera from even stopping the video stream?

 

Screenshot_20231127_081910.png

 

1 ACCEPTED SOLUTION

Stephen
Moderator
Moderator

Hey there!

What you're looking for is at the bottom of THIS page of the manual.

Stephen_1-1701093019471.png

 

 

View solution in original post

3 REPLIES 3

Waddizzle
Legend
Legend

Many of the mid-range and high-end cameras are capable of “Clean HDMI” output.  If the R10 has this feature, then I strongly suggest that you enable it.

I would also recommend restoring those power settings in your screenshot to their factory defaults.

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"The right mouse button is your friend."

Stephen
Moderator
Moderator

Hey there!

What you're looking for is at the bottom of THIS page of the manual.

Stephen_1-1701093019471.png

 

 

Thank you for that. I think I got it. This wasn't visible before in the auto mode, I think I have to set it to movie mode for streaming right?

 

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