Help! Canon 5D Mark IV wifi reset?!

[Parnzy]

I’ve been struggling for a long time to connect wifi to my iphone. When I try to ‘clear settings’ under ‘communication settings’ it is blacked out and can’t be selected. As is the ‘nickname’ option. 
Please help?

[Waddizzle]

Make sure Wi-Fi communications is enabled.  

The camera will communicate using USB or Wi-Fi.  You mist tell it which method to use.  The camera is not able to switch back and forth on its own, and you would not want it to, anyway.

[p4pictures · Accepted solution]

You have to set a nickname in the camera first to be able to change wifi settings. So if you cleared the wifi settings this remove the nickname, so the first step is to set a nickname. 

See the manual page W-8 

[Parnzy]

Thanks very much. Upon clearing nickname and renaming it somehow connected to wifi etc. appreciate this