cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

HELP PLEASE Canon 80D Malfunction With No Error Code

mikeaff
Contributor

I'm having an issue with my 80D where I get a message on the screen every time I go into live view. The message reads "This function is not available during live view shooting" or "This function is not available in the movie shooting mode" depending on which mode I'm in.

The message appears as a large box covering most of the viewing area on the LCD and doesn't go way.  I can take stills in live view (can't see what I'm focusing on though), but I can't start video recording at all. Autofocus works fine, but I can't see what I'm focusing on.

Here's the strange thing.  If I push and hold the DOF preview button, the box goes away and I can take a pic or start recording.  As soon as I release the DOF button, the box with the message comes back. 

Anyone ever have something like this happen?

BTW, taking stills through the viewfinder is functioning perfectly.  Pictures attached20220305_124353.jpg20220305_124404.jpg

12 REPLIES 12

Thanks I've done that at least twice, once with Canon on the line.

BTW, it just happened out of nowhere while I was shooting.  It was fine one second and not the next.  Nothing was changed.

shadowsports
Legend
Legend

Greetings,

I agree with Waddizzle.  A setting is likely the cause of this behavior.  The message is not an error, I believe its the camera telling you it can't do something with the current settings or shooting mode you have selected.  

Canon Knowledge Base - Using Live View Shooting (Still Photos) with the Default Settings (Immediatel...

I've spent several hours now learning the cause and effect relationship a setting can have under different shooting modes, and my camera has 2 independant and very different Photo and CINE menus.  

~Rick
Bay Area - CA


~R5 C (1.0.9.1), ~R50v (1.1.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

Cheeser
Apprentice

I had this issue and it was so frustrating. For me, it was a stuck focus button! You just have to pop it up yourself or take it somewhere where they can.

Holiday
Announcements
12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

07/24/2025: New firmware updates are available.


07/23/2025: New firmware updates are available.

EOS R5C - Version 1.1.1.1

EOS C80 - Version 1.0.3.1


7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

EOS R10 - Version 1.7.0

EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II