Flash is malfunctioning
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01-02-2019 09:00 AM
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01-02-2019 05:11 PM
If you think you selected something in error you can go into the menu ystem and select the option to reset camera to factory settings.
Conway, NH
1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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01-04-2019 11:50 AM - edited 01-04-2019 12:02 PM
I am not normally a fan of using the pop-up flash because the flash is too harsh, but I would go with what jrhoffman says, and/or call 1-800-652-2666 for a repair.
Another non-orthodox solution perhaps is buying previous generation 430-ex ii on the used market because the cost of repairing the pop-up flash might be more than buying a used speedlight assuming the repair cost is $150-$200.
Nature Photography Hobbyist / Enthusiast
Canon EOS Rebel T6i
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01-05-2019 10:04 AM
It is possible the flash tube has burned out. You single option before calling Canon is to reset the camera in the menus under the tools tab.
EOS 1D, EOS 1D MK IIn, EOS 1D MK III, EOS 1Ds MK III, EOS 1D MK IV and EOS 1DX and many lenses.
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02-12-2019 01:26 PM
I have the same problem and I made a video to show you guys. Unfortunaly I am outside of the us and cant refer to the support service right now.