10-05-2021 07:49 AM - last edited on 08-10-2023 03:55 PM by Danny
I took pictures this weekend for an event and when I look through my sd card (while it is in the camera) my images are there but they do not show up when I am trying to download the images to my computer, all of my previous images show up but not the ones from this recent event. Can anyone shed some light to help me out, I am on a deadline!
10-05-2021 08:12 AM
Hi, MSmit_16!
So that the Community can help you better, we need to know exactly which Canon camera model you're using. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
10-05-2021 08:25 AM
Looking for replies here. FWIW, I have used a USB cable, card reader and found, by accident, a slot in my Dell laptop for the card. My first card reader died and wouldn't download photos. Went back to the cable and then the slot.
Hopefully, there will those who can help you meet the deadline.
10-05-2021 08:30 AM - edited 10-05-2021 08:31 AM
If this is a camera with dual card slots, make absolutely sure that you haven't selected the other card. Not sure about the other models, but the 1 series can be set to switch cards automatically when the first one fills.
It is also possible to store files in a named card subdirectory other than the default, it is possible that you did this by accident and your files are hiding somewhere in a sub.
Rodger
10-18-2021 10:58 AM
"The second thing is Lightroom sorts the photos into folders by date."
True and sometimes not making it clear!
10-05-2021 10:04 AM - edited 08-11-2023 09:48 AM
"I am trying to download the images to my computer..."
How are you doing that? Best thing is to get a good quality card reader and a top quality USB cable and d/l with it. If you have a Windows computer, you can use File Explorer to examine the entire SD card. If you have a Mac, I can't help because different OSs work differently.
10-06-2021 08:56 AM
Hello Everyone! I have a Canon T seven
10-06-2021 01:39 PM
The best way to troubleshoot this is to take the camera and any software out of the equation. As suggested, use a card reader and examine the SD card in Finder or File Explorer, depending on your OS.
You should see your card. Inside the card will be a folder called DCIM. Inside DCIM will be the folders where your images are.
Generally all you would see is a folder starting in 100. The rest of the name would be something related to your camera. In my case it is 100EOS1D.
If, as Rodger suggested, you inadvertently started a new folder you might see 101XXXX.
In any event, inside those folders should be your images.
08-10-2023 03:52 PM
I have a Canon EOS R5, and I've had the same problem. The photos show up on my SD card and not my iMac when I place the SD card in the reader. The camera has dual card slots, but the CFExpress Type B card was not in the slot at the time. I think I can figure this out, but in the meantime, I was able to copy the information from the SD to the type B using this method, which was a workaround. https://support.usa.canon.com/kb/index?page=content&id=ART178235
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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