EOS Rebel T6i Unable to Do Factory Reset

[annielaugen]

I’ve recently recieved a Canon Rebel t6i. I bought it off of someone. I’m trying to do a factory reset but I only see 7 menu logos (2 camera logos, 2 video logos and 3 wrenches.) I cant seem to find the option anywhere.

[deebatman316]

Hello annielaugen the mode dial on the top of the camera must be in M, Av, TV or P Modes (Creative Zone). It cannot be in the (Basic Zone) A+ (Full Auto) or any of the Fully Automated Modes.

-Demetrius

Happy Holidays

EF 16-35mm F/2.8L III USM, EF 24-70mm F/2.8L II USM, EF 28-135mm F/3.5-5.6 IS USM (Retired), EF 50 F/1.8 STM, EF 85mm F/1.8 USM & EF 70-200mm F/2.8L IS III USM

EOS 40D (Retired) & 5D Mark IV

430EX III-RT, 470EX-AI & 600EX II-RT

[annielaugen]

thank you so much!!!

[annielaugen]

actually another question, when i go to connect my camera to my phone i can’t see the “camera access point mode” option

[deebatman316]

Make sure the camera Wi-Fi is enabled. I would also download an electronic copy of the manual too. If you don't already have a hard copy. Canon provides an electronic copy of the manual for all of their cameras and lenses free of charge.

-Demetrius

Happy Holidays

EF 16-35mm F/2.8L III USM, EF 24-70mm F/2.8L II USM, EF 28-135mm F/3.5-5.6 IS USM (Retired), EF 50 F/1.8 STM, EF 85mm F/1.8 USM & EF 70-200mm F/2.8L IS III USM

EOS 40D (Retired) & 5D Mark IV

430EX III-RT, 470EX-AI & 600EX II-RT

[annielaugen]

it’s enabled and it says it’s supposed to ask for a nick name but it isn’t coming up. the SSID is under someone names alexis but I am not alexis.