EOS Rebel T6 not connecting to Windows 10

[Kyle1]

Hiya! recently I've attempted to connect my Rebel T6 camera to my computer using the Mini USB to USB cord. Unfortunately, my computer didn't recognize my camera, even after installing new firmware for the camera, installing updated versions of EOS Cam utility, and all of the drivers etc. 

Still, my T6 camera doesn't connect, even after checking the batter charge, making sure I'm in movie mode, and making sure I turn the camera on, before plugging the usb cord to the back of my computer's motherboard. 

I've made sure my camera was compatible with the EOS Utility, it on the forums, my camera was listed as a compatible camera.

[Tej2389]

No 

[Tej2389]

But when it’s plugged in to the computer  Wi-Fi settings turn grey in the settings of the camera. 

[Waddizzle]

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@Tej2389 wrote:

Have you figured this issue out? I’m having the same exact problem. 

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“ When I turn on my camera and connect it my Mac, the EOS software doesn’t recognize the device. “

You really should start a new thread for your issues.  ‘This iis an old dead thread.  Your issues is very different from that of the OP.  The OP was trying to run the WebCam Utility on Windows.  You are trying to run the regular EOS Utility on a Mac OS.  ‘

Thansk, in advance.

[jrhoffman75]

Does that mean WiFi was enabled before you plugged in the cable? If so try deliberately shutting off WiFi before connecting cable. If the Image Capture isn’t seeing the camera it’s not an EOS Utility issue.