EOS Rebel T6 Download Issue

[S_McIntire]

Hello!

So I don't know if its my chip, or my phone but I have a photo on a 128GB memory card that i'm trying to transfer to my phone. However, the photo won't complete the transfer, I tried with other photos on another card and have even downloaded photos from the same card yet this one photo won't budge. The camera successfully connects to my phone and all my photos are visible on the app along with i can select them and click import, it just stays at loading.

any advice will be greatly appreciated! Thank you!

                                                                               -S_McIntire

[S_McIntire]

I'd also like to clarify the other transfers of photos were successful. 🙂

[shadowsports · Accepted solution]

Greetings,

One image that won't transfer.  Can you see it on the camera?

I'd get it off the card using another method.  It might allow you to see what its issue is.  Then send it to yourself via email, or transfer using a file hosting service.  Google Drive, iCloud, DropBox, etc.  Format the card in camera and move forward.